Effective Date: April 16, 2025
At kychua.com we prioritize the security, transparency, and convenience of your payment experience. Our systems follow the highest standards of data protection, including full compliance with the Payment Card Industry Data Security Standard (PCI DSS), to ensure every transaction is safe and secure.
Secure Transactions:
All transactions on kychua.com are processed through encrypted and secure channels, ensuring that your personal and financial data remains private and protected from unauthorized access.
PCI DSS Compliance:
We strictly follow the PCI DSS security standards to safeguard sensitive payment card data. Our systems are regularly monitored and tested to maintain full PCI compliance and ensure your information is protected at every step.
Data Encryption & Tokenization:
- We use advanced encryption protocols to protect your payment details during transmission.
- Additionally, tokenization is used to substitute sensitive card data with secure, non-sensitive tokens, meaning your actual card details are never stored on our servers.
Accepted Payment Methods:
We currently accept the following secure and convenient payment options:
- PayPal
- Master Card
- Visa
Additional payment methods may be introduced in the future for greater flexibility.
Order Confirmation:
After a successful purchase, you will receive an order confirmation email containing the full details of your transaction. This email serves as proof of your purchase and confirmation that your payment was successfully processed.
Payment Authorization:
Payments are authorized at the time of purchase. Orders will only be shipped after successful authorization and processing of your payment.
Failed Transactions:
If your payment fails:
- Double-check that all card or account information is entered correctly.
- If the issue persists, please contact our customer support team at support@kychua.com for further assistance.
Currency:
All prices and transactions on kychua.com are displayed and processed in United States Dollars (USD $)
Refunds:
For all details on returns, cancellations, and refunds, please refer to our Refund Policy
Payment Disputes:
If you experience any issues or disputes regarding your payment, contact our customer support team immediately. We are committed to resolving any payment-related concerns efficiently and fairly.
Email: support@kychua.com
Changes to This Payment Policy:
kychua.com reserves the right to update or modify this Payment Policy at any time. Any changes will become effective immediately upon posting on this page. By making a purchase on our site, you agree to the current terms and conditions outlined in this Payment Policy.
Business Name: Kychua
Chat Support: 24/7
Business Hours: 9:00 am to 5:00 pm (Monday to Friday)
Business Mail: Support@kychua.com
Business Address: 3250 NE 1st Ave, Suite 305 Miami, FL 33137 United States