We’re here to help you every step of the way. Whether you have a question about your order, need product assistance, or simply want to share your experience the Kychua support team is always ready to listen.
Email Assistance:
For any inquiries or support, reach out to our customer service team at: support@kychua.com .We strive to respond to all emails within 24 hours, Monday to Friday.
Live Chat Support:
Need immediate help? Our 24/7 live chat is available for your convenience. Simply click the chat bubble at the bottom right corner of our website to connect with a representative.
Stay Connected on Social Media:
Stay in the loop with product launches, promotions, and community fun by following us:
Youtube: Join us for giveaways, updates & more
Tiktok: Find inspiration & creative toy ideas
Share Your Feedback & Suggestions:
We value your opinion! Help us improve by sharing your thoughts, ideas, or concerns. You can email your feedback to support@kychua.com
Transit, Handling & Order Cut-Off Time:
Transit Time: 6 to 12 business days (Monday to Friday)
Handling Time: 1 to 3 business days (Monday to Friday)
Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time
Thank you for choosing Kychua.com We look forward to assisting you and delivering a fun and joyful shopping experience for you and your family!
Business Name: Kychua
Chat Support: 24/7
Business Hours: 9:00 am to 5:00 pm (Monday to Friday)
Business Mail: Support@kychua.com
Business Address: 3250 NE 1st Ave, Suite 305 Miami, FL 33137 United States